Privacy Policy 2024-04-10T06:19:50+00:00

Basic information on Data Protection

Responsible

TPI INDUSTRY SOLUTIONS

Purpose

Commercial communications related to our services

Legitimation

Express consent and legitimate interest

Recipients

Data is not transferred to third parties, except legal obligation

Rights

Access, rectify, and delete data, as well as other rights, as explained in the additional information.

Information additional

At TPI INGENIERÍA, S.L., we work to offer you the best possible experience through our products and services. In some cases, it is necessary to collect information to achieve this. We care about your privacy and believe that we should be transparent about it.

Therefore, and for the purposes provided for in REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 (hereinafter, “GDPR”) on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and LAW 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter, “LSSI”), TPI INGENIERÍA, S.L. informs the user that, as the data controller, it will incorporate the personal data provided by users into an automated file.

Our commitment begins by explaining the following:

  • We collect your data so that the user experience improves, based on your interests and needs.
  • We are transparent about the data we obtain about you and the reason why we do so.
  • Our intention is to offer you the best possible experience. Therefore, when we are going to use your personal information, we will always do so in compliance with regulations, and when necessary, we will request your consent.
  • We understand that your data belongs to you. Therefore, if you decide not to authorize us to process them, you can request that we stop processing them.
  • Our priority is to guarantee your security and treat your data in accordance with European regulations.

If you want more information about the processing of your data, consult the different sections of the privacy policy below:

Who is responsible for the processing of your personal data?

Identity:  TPI INGENIERÍA, S.L.

Registered address: Technological Park, building 804, module 309

VAT number: B95615803

Email: contacto@ingenieriatpi.com

TPI INGENIERÍA, S.L. has appointed a Data Protection Officer or an internal contact person within its organization. If you wish to make an inquiry regarding the processing of your personal data, you can contact them at contacto@ingenieriatpi.com.

What personal data do we collect?

The personal data that the user may provide includes:

  • Name and Surname
  • Phone number
  • Address and ZIP code
  • Email address
  • Location
  • IP address, date and time of access to our services, internet browser you use, and data about the operating system of the device.

In some cases, completing the registration form to access and enjoy certain services offered on the website is mandatory; likewise, not providing the requested personal data or not accepting this data protection policy implies the impossibility of subscribing, registering, or participating in any promotions that require personal data.

Why and for do we process your data?

At TPI INGENIERÍA, S.L., we process the information provided by interested parties for the following purposes:

  • Manage the sending of requested information, as well as any other inquiries you may have that are not subject to the conditions of the Website or service contracting. Develop commercial actions and carry out the maintenance and management of the user relationship, as well as the management of the services offered through the website and information tasks. Develop promotional activities that may be organized.
  • In some cases, it will be necessary to provide information to authorities or third-party companies for audit purposes, as well as to handle personal data from invoices, contracts, and documents to respond to customer or Public Administration claims. We inform that the personal data obtained as a result of your registration as a user will be part of the Register of Activities and Treatment Operations (RAT) where TPI INGENIERÍA, S.L. is the owner, which will be updated periodically in accordance with the GDPR.

What is the legitimacy for the processing of your data?

The processing of your data may be based on the following legal bases:

  • Consent of the interested party for the contracting of services through the contact forms, information requests, or subscription to newsletters (subscription to our Blog).
  • Legitimate interest for the processing of data of our clients in direct marketing actions and express consent of the interested party for everything related to automatic valuations and profile development.
  • Compliance with legal obligations for fraud prevention, communication with public authorities, and third-party claims.

How long do we keep your data?

The processing of data for the described purposes will be maintained for the time strictly necessary to fulfill the purpose of their collection (for example, for the duration of the commercial relationship), as well as for compliance with the legal obligations arising from data processing.

Who are your data communicated to?

In some cases, only when necessary, TPI INGENIERÍA, S.L. will provide user data to third parties. However, data will never be sold to third parties. External service providers (for example, payment providers or delivery companies) with whom TPI INGENIERÍA, S.L. works may use the data to provide the corresponding services; however, they will not use such information for their own purposes or for transfer to third parties. TPI INGENIERÍA, S.L. seeks to ensure the security of personal data when they are sent outside the company and ensures that third-party service providers respect confidentiality and have adequate measures in place to protect personal data. Such third parties are obligated to ensure that the information is processed in accordance with data privacy regulations. In some cases, the law may require the disclosure of personal data to public bodies or other parties; only the strictly necessary information will be disclosed for compliance with such legal obligations.

Where is your data stored?

As a general rule, data is stored within the EU. Data sent to third parties outside the EU will ensure that they offer a sufficient level of protection, as they have Binding Corporate Rules (BCR).

What rights do you have and how can you exercise them?

You can direct your communications and exercise your rights through a request to the following email address: contacto@ingenieriatpi.com. In accordance with what is established in the GDPR, you can request:

  • Right of access and rectification (Art. 15 and 16 GDPR and 13 and 14 LOPDGDD): The user has the right to obtain information about the personal data TPI INGENIERÍA, S.L. has and for what purposes they have been used. The user also has the right, at any time, to request correction of any inaccurate or incomplete personal data.
  • Right to erasure and to be forgotten (Art. 17 GDPR and 15 LOPDGDD): The user has the right to obtain erasure of personal data concerning him or her when the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed. If you have given consent at any time for the processing of personal data, there is always the possibility to withdraw that consent for any future processing dependent on it.
  • Right to restriction of processing: The user has the right to request the restriction of the processing of his or her personal data, in which case TPI INGENIERÍA, S.L. will only keep them for the exercise or defense of claims.
  • Right to object (Art. 21 and 22 GDPR and 18 LOPDGDD): The user has the right to object to the processing of his or her data as provided for in articles 21 and 22 of the GDPR. TPI INGENIERÍA, S.L. informs the user that even if he or she objects to certain processing, TPI INGENIERÍA, S.L. may continue such processing if it is based on another legitimate basis, for example, to provide services or to fulfill legal obligations.
  • Right to data portability (Art. 20 GDPR and 17 LOPDGDD): In some cases, you can request a copy of personal data in a structured, commonly used, and machine-readable format for transmission to another controller.
  • Right not to be subject to automated individual decision-making: You can request that decisions not be made solely on automated processing, including profiling, which produces legal effects or significantly affects the data subject. In some cases, the request may be refused if you request the deletion of data necessary for compliance with legal obligations. Also, if you have any complaints about the data processing, you can file a complaint with the data protection authority.

Who is responsible for the accuracy and truthfulness of the data provided?

The user is solely responsible for the accuracy and correctness of the data included, exempting TPI INGENIERÍA, S.L. from any liability in this regard. Users guarantee and respond, in any case, to the accuracy, validity, and authenticity of the personal data provided and undertakes to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form. TPI INGENIERÍA, S.L. reserves the right to terminate contracted services with users if the data provided are false, incomplete, inaccurate, or not updated.

TPI INGENIERÍA, S.L. does not guarantee the accuracy of information not of its own elaboration and of which another source is indicated, therefore it also assumes no responsibility for any hypothetical damages that may arise from the use of such information. TPI INGENIERÍA, S.L. reserves the right to update, modify, or delete the information contained on its websites, and may even limit or deny access to such information. TPI INGENIERÍA, S.L. is exempt from any liability for any damages or losses that the user may suffer as a result of errors, defects, or omissions in the information provided by TPI INGENIERÍA, S.L., provided that it comes from sources outside the company. Likewise, the user certifies that he or she is over 14 years of age and has the necessary legal capacity to give consent regarding the processing of his or her personal data.

How do we process the personal data of minors?

In principle, our services are not specifically directed at minors. However, in the event that any of them is directed at minors under fourteen years of age, in accordance with article 8 of the GDPR and article 7 of Law 3/2018, of December 5 (LOPDGDD), TPI INGENIERÍA, S.L. will require valid, free, unequivocal, specific, and informed consent from their legal guardians to process the personal data of minors. In this case, the DNI or other form of identification of the person providing consent will be required. In the case of those over fourteen years of age, data processing may proceed with the consent of the user, except in cases where the law requires the assistance of legal guardians or custodians.

What security measures do we apply to protect your personal data?

TPI INGENIERÍA, S.L. has adopted the security levels of protection of Personal Data legally required, and endeavors to install any additional technical means and measures at its disposal to prevent the loss, misuse, alteration, unauthorized access, and theft of the Personal Data provided to TPI INGENIERÍA, S.L.

TPI INGENIERÍA, S.L. is not responsible for any hypothetical damages or losses that may arise from interferences, omissions, interruptions, computer viruses, telephone faults, or disconnections in the operational functioning of this electronic system, caused by reasons beyond the control of TPI INGENIERÍA, S.L.; delays or blockages in the use of this electronic system caused by deficiencies or overloads in telephone lines or overloads in the Data Processing Center, in the Internet system, or in other electronic systems, as well as damages that may be caused by third parties through illegal interferences beyond the control of TPI INGENIERÍA, S.L.. However, the user must be aware that security measures on the Internet are not impregnable.

Links to other websites

The TPI INGENIERÍA, S.L. website and social networks use cookies to optimize and personalize your navigation through it.

Cookies are physical information files that are hosted on the user’s own device; the information collected through cookies serves to facilitate the user’s navigation of the portal and optimize the browsing experience. Data collected through cookies may be shared with their creators, but in no case will the information obtained by them be associated with personal data or data that can identify the user. However, if the user does not wish for cookies to be installed on their hard drive, they have the option to configure their browser to prevent the installation of these files. For more information, see our Cookie Policy here.

Can the privacy policy be modified?

This privacy policy may be modified. We recommend that you review the privacy policy periodically.